Terms & Conditions
Last updated: August 23, 2025
By booking a photography session with Moments by Kohsue Photography, you acknowledge and agree to the following policies and terms. These policies are in place to ensure fairness, protect the photographer’s time, and maintain a high level of professional service.
Booking and Payment
A nonrefundable deposit equal to 50% of the total session fee is required to reserve your date and time. The deposit guarantees that your session slot is held exclusively for you and will be applied toward the total session cost.
The remaining balance must be paid in full on or before the day of the session, prior to the start of photography. No images, previews, or final galleries will be delivered until the balance has been paid in full.
Payments made to Moments by Kohsue Photography are final and nonrefundable under any circumstances.
Rescheduling and Cancellations
Clients may reschedule their session up to a maximum of one with at least 3 days' notice before the scheduled session date, subject to the photographer’s availability. Reschedules beyond two times or with insufficient notice may require a new deposit.
If a client cancels a session for any reason or fails to appear, the deposit will be forfeited as a cancellation fee due to time lost and the inability to fill the reserved slot.
Late Arrivals and No-Shows
Clients must notify the photographer as soon as possible if they anticipate being late. Arrivals later than 15 minutes without notice may shorten the session time. Arrivals later than 60 minutes without communication will result in automatic cancellation of the session and forfeiture of the deposit.
Refund Policy
All deposits and payments are strictly nonrefundable. No refunds will be issued for cancellations, late arrivals, missed appointments, dissatisfaction with poses or expressions, or for any reason outside the photographer’s control.
Every effort will be made to deliver high-quality images in line with Moments by Kohsue Photography’s style and portfolio.
All payments made are final and nonrefundable.
Delivery and Editing
Final edited images will be delivered within 1 to 4 weeks after the session date, depending on the photographer’s schedule and workload. All images are selected and edited at the photographer’s sole discretion in accordance with the established style and portfolio. Raw, unedited files are never provided.
Additional edits or custom requests outside the standard editing may incur extra fees.
Copyright and Usage
Moments by Kohsue Photography may use images for portfolio, website, social media, and promotional materials unless the client requests otherwise in writing before the session.
Limitation of Liability
While all reasonable care is taken to provide quality service and images, Moments by Kohsue Photography is not liable for circumstances beyond control including but not limited to weather, accidents, acts of God, or equipment failure. In the rare event that images cannot be delivered due to unforeseen circumstances, liability is limited to a full refund of payments received. No further liability is assumed.
Agreement
By booking a session, you confirm that you have read, understood, and agree to this Booking Policy and Terms in full.
For any questions, please email momentsbykohsue@gmail.com.